Customer reviews
What New Yorkers say
4.6 · 85 Google reviews
Licensed, insured service backed by our guarantee. See what neighbours like you say — then call us.
(929) 706-1229 ★★★★
“This company is fantastic! They ensured that the issue was resolved. Every time we have a problem, they come out, and the cost is really affordable! I heartily recommend!!!!”
★★★★
“I'm pretty skeptical of these types of services, but these folks totally proved me wrong. They were super transparent about the pricing and what each treatment would do. My wasp nest is gone and my deck is finally usable again and credit to Big Apple Pest Control here in Brooklyn.”
★★★★★
“If I could say I loved them, I would! They were such a great team that helped me investigate, infiltrate, and treat my excessive unwanted “neighbors” = bugs like cockroaches, etc., that were in my apartment. they explained their process and how the treatment would go! It was fast and easy! Just a quick spray along walls, doors, windows, sinks, etc. Now I don’t have anymore ugly little pests running around and causing me stress and anxiety, day and night!”
★★★★★
“I had a great experience using this company for pest control. From the first phone call they were polite, informative, and willing to answer all of my questions. The technician arrived on time, inspected everything inside and outside, and clearly explained what pests we were dealing with and how they planned to treat them. They took their time and didn’t rush through the job. Within just a few days we noticed a big difference and now our home has been completely pest-free.”
★★★★★
“This is a good company if you have nice rats bugs or any type of animal the price is good and they are amazing so every call them if you having a problem”
★★★★★
“I have talked to my landlord often about the unwelcome guests that have frequented my house since the people next door moved in. They told me it wasn't their problem. After extensive research, I found this company and decided to give them a try. When I tell you, the unwelcome guests were no longer there, after their treatment, I mean it. They were super nice and professional. Please, if you are looking for wonderful pest control, look here. 10/10 recommend.”
★★★★
“They were very reasonable priced. They did a great job at getting rid of those pesky pest in my home!”
★★★★★
“I was expecting that weird chemical smell to linger for days, but there was nothing. It just smelled like my house again, only without the uninvited six-legged guests.”
★★★★★
“These guys are legit the reason I can enjoy my backyard again. The mosquitoes were so bad we couldn't even have a barbecue without getting eaten alive. Their barrier spray made a huge difference almost immediately.”
★★★★★
“They’re just really good at what they do. I had a recurring issue with mice that another company couldn’t solve, but this team found the entry points I never would have spotted. They sealed everything up and the problem was gone for good. Definitely worth every penny.”
★★★★★
“They're not just a one time fix,,they actually care about keeping things solved.Got a check -in call to make sure everything was still good”
★★★★★
“These guys are the real deal. My kitchen was like a ant highway and they shut it down for good.”
★★★★★
“They came out for spiders and ended up pointing out a little spot where our siding was pulling away. It wasn’t even part of the service, just a guy being observant. That kind of extra care really sticks with you.”
★★★★★
“I swear the roaches in my apartment thought they were in a Fast and Furious movie. The tech came out and turned their blockbuster dreams into credits. I can finally turn the lights on at night without feeling like I’m in a horror film.”
★★★★★
“You know how some services show up and you just feel like you're in the way? Not these folks. They were respectful, clean, and super efficient. My dog liked them more than he likes me.”
★★★★★
“The quote was exactly what they said it would be, no hidden fees or surprises. In a world where everything costs more than you think, that was a refreshing change.”
★★★★★
“They were able to help with z potential roach infestation. They found where h had an opening and helped closed it off. Very happy with given services. Love the discount they provided,!”
★★★★★
“The tech was so polite and careful with our stuff, I almost felt bad for the bugs he was there to eliminate. ...Almost.”
★★★★★
“I had an outstanding experience with Big Apple Pest Control. There was availability same day and they dispatched someone quickly. My exterminator, Abrahm, was extraordinary from start to finish. He carefully assessed my apartment, explained everything clearly, and followed through with a thorough treatment plan. What impressed me most was how attentive he was to ensuring the safety of both me and my pup throughout the process. His professionalism, knowledge, and genuine care gave me complete peace of mind. I’m extremely grateful for his service and highly recommend Big Apple Pest Control to anyone in need.”
★★★★★
“Big Apple Pest Control and Abe did a great job on our house taking care of our minor pest problem - very prompt and professional service. Highly recommended!”
★★★★★
“Needed to find n exterminator quick, Big Apple was available for same day service. Highly recommend”
★★★★★
“The customer service was just as impressive as the extermination service. Friendly, responsive, and they really cared about solving the problem.”
★★★★★
“I had a sudden ant problem in my apartment and reached out in a panic. Their customer service was so friendly and they had someone out the next day. Problem solved and I’m so relieved! I definitely recommend Big Apple Pest Control.”
★★★★
“The technician was super knowledgeable about ant extermination and explained exactly how the treatment would work”
★★★★
“This is hands-down the best pest control service I’ve used. They eliminated our ant/rodent/spider problem fast and haven’t had any issues since. Highly recommend if you want long-lasting results!”
★★★★★
“We were dealing with a sudden infestation, and Big Apple Pest Control responded right away. Their pest control experts arrived the next day, took care of it efficiently, and even gave tips for prevention”
★★★★★
“NYC apartments come with their share of pests, but Big Apple Pest Control made everything easy. They took care of an ant issue in my apartment. Can’t recommend them enough!”
★★★★★
“We had a serious rodent problem, and the Big Apple Pest Control team helped us get it under control fast. After just one visit, we noticed a huge difference!”
★★★★★
“I appreciated how the technician explained everything without rushing. Excellent pest control experience!”
★★★★★
“I was finding centipedes in my apartment and couldn’t figure out how to get rid of them. This pest control team came in, explained everything clearly, and treated the place quickly. No more creepy crawlies—highly recommend!”
★★★★★
“I found a wasp nest on my balcony and was terrified to go outside. They Big Apple Pest Control came the same-day and handled it safely. Can’t thank them enough!”
★★★★★
“I was dealing with spiders in every corner, but the pest control technician took time to treat each area carefully. Super professional service and great communication from start to finish.”
★★★★★
“The pest control tech showed up on time, explained everything clearly, and treated the issue thoroughly. Great customer service and no pests since!”
★★★★★
“I was dealing with Bed Bug for a few days and decided to call Big Apple Pest Control. It’s been weeks and I haven’t seen a single bug since. Worth every penny for the peace of mind!”
★★★★★
“I was so impressed by how quickly the Big Apple Pest Control team handled a pest problem in our apartment. The technician was on time, respectful, and made sure everything was sealed up properly.”
★★★★★
“After a few weeks of battling ants on my own, I finally called in the pros. Their preventative pest control plan not only cleared up the ants but also made sure they don’t come back.”
★★★★★
“From start to finish, the technician was professional, knowledgeable, and thorough. They explained the extermination process, treated the entire property, and followed up to make sure everything was handled”
★★★★★
“I recently had a cockroach problem and called Big Apple Pest Control for help. Their team was incredibly professional and responsive: arriving on time, thoroughly inspecting my home, and explained the treatment plan clearly. Within a few days, I noticed a significant reduction in the cockroach population, and I recently dealt with a cockroach problem and contacted Big Apple Pest Control for help. I’m beyond satisfied with their service and highly recommend them to anyone facing pest issues. Thank you, Big Apple Pest Control, for your awesome work!”
★★★★★
“Recommended this business to one of my friends, as she was moving to a new place. Super friendly and efficient!! Most importantly effective, they helped greatly and gave us all peace of mind.”
★★★★★
“I love the service, it was very efficient!”
★★★★★
“very professional and work efficient. happy with my service!”
★★★★★
“Big Apple Pest Control is a highly professional and reliable company. Their team is prompt, knowledgeable, and provides excellent customer service. From start to finish, they made the entire process smooth and hassle-free. It’s clear that they take great pride in their work and truly care about their customers. I highly recommend them to anyone looking for top-tier service!”
★★★★★
“Abe was iconic. He should launch a TikTok. I saw a furry friend this morning, he ran a military operation. I hope I don’t see the mice again 🙏🏾”
★★★★★
“Big Apple Pest Control has been serving our jobsite in Queens since 2021. They have been very curteous and professional with every visit! Julio and Abraham are the 2 gentlemen who service my location, and they've always been thorough and kind! And I also want to "shout-out" Stacey and Lauren! They are always so helpful with our scheduling and billing!”
★★★★★
“I have been working with Big Apple pest control for years, very satisfied and always happy to recommend for any pest problem!”
★★★★★
“I called them because of a pest issue in my apt. The technician they sent over was very understanding and polite. He answered all my questions and made me feel much more at ease.”
★★★★★
“I called Big Apple Pest Control out to my parents house in Brooklyn. The garbage pick up has been slacking lately and there were rats coming in and out of the front yard area. I called Big Apple, they sent out a technician named Ben and he was amazing! He explained to us how everything works and was able to treat same day. Thank you so much for the fast and professional service!”
★★★★★
“Had a rats issue that created a big mess at the house. Big Apple Pest Control came in quickly and did a clean and safe job. The issue was solved and the family can start the weekend stress-free!”
★★★★★
“They did an excellent job getting rid of the bats that were living in the walls of my house.I was impressed by how quick, effective, and courteous they were. I will unquestionably suggest them to anyone who needs their services.”
★★★★★
“Very nice technician, he was thorough and listened and responded to my all questions and concerns. Abe was able to find all entry points for the rodents during my visit. Would use him again no question.”
★★★★★
“We had rodents get into our crawlspace over the long holiday weekend. This business was recommended to us by a friend and David squeezed us in Tuesday. He is fast, efficient, and goes the extra mile to make sure you are happy. Thanks!”
★★★★★
“Gabe from Big Apple Pest Control was solid. He was comprehensive and knew exactly how to treat a persistent flea problem we've had in the backyard and couldn't resolve with a different service. Would definitely recommend Big Apple Pest Control to others!”
★★★★★
“I had to move because of a major mouse problem at my old apartment. Landloard did not do anything about it for the whole year. Found a new apartment in queens and called Big apple pest control out for a pre move-in inspection to be on the safe side. They sent their technician, Manny, out to inspect. He literally checked each and every cabinet and baseboard crevice to make sure there were no holes or entry points for mice to come in. He also checked for bed bugs and roaches. He found something and gave me the all clear. Much appreciated Manny. Thanks BAPC!”
★★★★★
“I had a great experience with Big Apple Pest Control. I feel like I was treated with patience and respect and the job done was thorough and efficient. I confidently recommend their services and will continue to use them for my Brooklyn properties.”
★★★★★
“I honestly didn't think my place was so bad, but my employees “hattttttte” bugs (don't kill the spiders, they actually help get rid of bugs, but u try explaining that to someone literally bugging out) The last co i had come did their thing but the bugs were back in no time. These guys came in, did a thorough job at nearly 20% less and we are still bug free weeks late. Thanks again, would recommend.”
★★★★★
“I called tonight and then they came out TONIGHT to check my apartment in Brooklyn for bed bugs. Joel was very very friendly, attentive and understanding of my stress levels. He did not find anything and thank god for that! Hope to never have to call Big Apple Pest Control but if I have to, I will only call them. A++++”
★★★★★
“They are reliable! Great customer service!”
★★★★★
“Excellent service, very good pricing. The tech was knowledgeable, arrived on time, and resolved our issue. Scheduling was very easy, and everyone in the office was pleasant to work with.”
★★★★★
“I had to call pest control to inspect my house after I found a tiny bug on my cat’s bed. I couldn't tell if it was a flea or a bed bug but either way I was freaking out. BAPC was able to come inspect my house quickly and did such a thorough job. I was so relieved to know that there were no bedbugs or fleas and it was actually beetle commonly found in homes. Highly recommend BAPC!!!”
★★★★★
“Was beyond thrilled with the service! We bought a house and wanted to be on the safe side so we set up an inspection. They were thorough and gave us the all clear! No bugs! :)”
★★★★★
“I had a really great experience with big apple pest control. They were true professionals. They arrived quickly and had the problem solved in fast. I definitely recommend using them for all your pest control needs.”
★★★★★
“Friendly, knowledgeable and professional. Took care of a rodent problem at my bar. Noticeable difference. Thanks!”
★★★★★
“I recently moved into a new apartment in south brooklyn and knew the tenants in the rest of the building were having a roach issue, so I called Big Apple Pest control for a preventive treatment. They were here the next day. It was quick and easy and worth every dollar!”
★★★★★
“My neighbors and I have had a huge pigeon problem for over a year. A few weeks ago I got fed up and started looking for a solution. Big Apple Pest sent a technician over to assess and within a couple of days he installed pigeon spikes along the roof. My neighbor got in done as well. Pigeon Problem solved. Thx.”
★★★★★
“Ants were everywhere Big Apple got rid of them 3 yrs ago”
★★★★★
“I had a major panic attack and called my husband as soon as I saw our PROBLEM! Ugh.... he contacted BAPC, they were very accommodating to my needs and were able to squeeze us in. The Tech that came out was very knowledgeable, answered every possible question (this frantic crazy lady had) and was able to reassure me everything would be taken care of. I’ve waited a whole month to post a review- and I must say... a 5 star rating falls short of my experience with them. Highly recommended!!!”
★★★★★
“I had the most amazing experience with this company. They are quick to respond, courteous, friendly, and complete everything in a timely and orderly fashion. I loved my experience with them, i reccomend this company to anyone looking for a trustworthy pest control service.”
★★★★★
“As a realtor I recommended Big Apple Pest control , to one of my home owners. And they called me after and shared what an amazing experience they had ! Thank you, and I’ll always recommend you to all .”
★★★★★
“Thought nobody would be open on the weekends to help me with my pest problem here in south brooklyn. Tried my luck and called Big Apple Pest Control and their technician manny was out without 2 hours and handled my cockroach problem :) would definitely call again if I have another problem. Hopefully I won’t have to, but if I must, Big Apple is definitely who I will call once again.”
★★★★★
“My neighbor is renovating their brownstone and now we have rats running all around the block. John from Big apple came out, sealed up all of our holes in the front yard and set up stations to eliminate the rat problem from our yard and basement. Much appreciated!”
★★★★★
“My daughter woke up with bites, worried it could be bed bugs, I called to see who could come out for an inspection the fastest. Big Apple came out this morning and confirmed no bed bugs! 🙂 thank god and thanks big apple.”
★★★★★
“I called them up with a bedbug problem. They set me up for the soonest inspection with a guy who was very thorough with his inspection. They make sure you're prepared by emailing you a prep manual before your treatment. They were great.”
★★★★
“The man who came to do the inspection was awesome, prompt and knowledgeable and professional.”
★★★★★
“Called in because my neighbor had construction work done in their home and it caused the rodents to break holes into my home. The tech assigned was able to locate he openings and sealed them up. He set up bait stations to get the ones that me be straggling inside. I am very pleased i found them dead. finally i don't have to worry about them getting into my place anymore. 5 star customer service BAPC is my go to for pest control.”
★★★★★
“The treatment plan has worked as planned by the technician Thank you BAPC for taking those pests out of my home.”
Video testimonials
Slots for real customer clips — the most persuasive proof of all.
Customer video testimonial Photo placeholder
Customer video testimonial Photo placeholder
Customer video testimonial Photo placeholder
Before & after
Illustrative images — representative of typical NYC pest situations, not photos of our own jobs.
Got a pest problem? Let's solve it today.
Licensed, insured, local NYC exterminators. Call to schedule.